Our services:

Puddy’s Consulting LLC portfolio is designed to provide management services to small and large businesses. From helping entrepreneurs define their business plans; improving their chances for obtaining venture funding, providing Vendor Management, to call center technology, our IT and business development services deliver ideas and solutions that meet all of our customers' IT and Business resource needs. Puddy’s Consulting seeks to help businesses at various stages of development. Our services fall into seven major categories.

Workforce Management

Having the right number of employees with the right skills in place at the right time is a critical.

Link in delivering superior customer service and managing costs. We offers enterprise workforce management (WFM) solutions to help organizations strike the optimal balance between workload and staffing in contact centers and across the enterprise, including branches and back-office operations.

Quality & Performance Management

Quality Monitoring helps business capture, evaluate, and learn from customer interactions.

Scorecards are the surest way to measure and improve the employee behaviors that support a financial institution's strategic goal. They serve as an objective statement to employees as to what is important and, when linked to incentives, they drive the behaviors that drive profitability.


Puddy's Consulting helps our customers plan and design enterprise infrastructures.

Whether they are modernizing the enterprise, adding new IT services and applications or adopting managed services. We identify and design the best approach for seamless communications. We assess the requirements, plan a solution, address security and implement the installation.

Communication Services

Through our experience in media operations, Puddy's Consulting provides expertise in a variety of communication formats.

We compose business proposals of all types for both clients and partners. Furthermore, with our understanding of how important company name recognition is to the initial success of small businesses, we help companies create and establish their image through proven branding techniques. We can also create company letterhead, business cards, and other business materials when needed by our clients.

Market Planning

Deciding how to present an innovative idea to the market is critical.

We have expertise in turning that idea into a successful business venture. Our market planning services help small business founders determine the best messaging for their companies through market and competitive analysis. We then take the information gained in our analyses and create an effective marketing mix encompassing all of the elements of product or service definition. Finally, we can help our clients develop a launch plan to give their product or service a good chance at success. When necessary, we will help to develop marketing or business development partnerships.

Management Consulting

Puddy's Consulting LLC helps entrepreneurs build a solid managerial foundation from which the rest of their business can expand and grow.

We construct organizational development blueprints for young and existing firms searching for a solid structure to build upon, and assist in constructing business plans for fledgling companies to improve their chances of obtaining venture funding. Puddy's Consulting offers insights and ideas for how small businesses can discover and sustain their competitive advantage in today's business landscape where a lack of continuous and constant innovation can be fatal.